Shipping policy

Shipping Policy

Welcome to Alvora Shop. We are committed to delivering your orders quickly, safely, and efficiently across the United Kingdom.

Order Processing Time

All orders are processed within 1–2 business days (Monday to Friday).
Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

We offer reliable shipping across the UK. Estimated delivery time:

  • Standard Delivery: 3–7 business days

Please note that delivery times may vary depending on your location and external factors such as courier delays.

Shipping Cost

  • We offer free shipping on selected products
  • For other items, shipping costs will be calculated at checkout

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status.

Delays

While we aim to deliver all orders on time, delays may occur due to:

  • High demand periods
  • Courier issues
  • Weather or unforeseen circumstances

We appreciate your patience in such situations.

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by customers.

Lost or Damaged Items

If your order arrives damaged or is lost during shipping, please contact us immediately. We will work with the courier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or shipping, feel free to contact us:

πŸ“§ Email: alvorashophelp@gmail.com